1. Introduction
Welcome to Exintel (“Company,” “we,” “us,” or “our”). We operate the website exintel.ai (the “Site”), an AI research and Generative Engine Optimization (GEO) agency.
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Please read it carefully. If you have any questions, contact us at the details provided in Section 10.
2. What Information We Collect
We collect personal information only when you voluntarily provide it or when it is collected automatically through your use of the Site.
a) Information you provide directly
When you submit a contact form on our Site, we collect:
- Your name
- Your email address
- Any other information you choose to include in your message
b) Information collected automatically
When you visit the Site, we automatically collect certain technical data through Google Analytics, including:
- IP address (anonymized where required)
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL
- General geographic location (country/region level)
This data is collected via cookies and similar tracking technologies. See Section 6 for more detail on cookies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries — We use the information submitted through contact forms solely to respond to your message and follow up as needed.
- To analyze and improve the Site — We use Google Analytics data to understand how visitors use our Site, identify technical issues, and improve content and user experience.
- To comply with legal obligations — We may process your data where required by applicable law.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Legal Basis for Processing (GDPR — EU/EEA Visitors)
If you are located in the European Union or European Economic Area, we process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):
- Legitimate interests (Art. 6(1)(f) GDPR) — For website analytics, to understand and improve our Site, where such interests are not overridden by your rights.
- Consent (Art. 6(1)(a) GDPR) — For non-essential cookies (including Google Analytics). You may withdraw consent at any time via your browser settings or by opting out as described in Section 6.
- Contract performance (Art. 6(1)(b) GDPR) — Where processing is necessary to respond to your inquiry or take steps at your request prior to entering into a contract.
5. Third-Party Services
We share data with the following third-party service providers only to the extent necessary to operate the Site:
Google Analytics (Google LLC) We use Google Analytics to collect and analyze information about Site usage. Google may process your data in the United States. Google LLC is certified under the EU-U.S. Data Privacy Framework, providing an adequate level of protection for transfers of personal data from the EU.
You can learn more about Google’s data practices at policies.google.com/privacy and opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
Email / Hosting Providers Contact form submissions may be processed by our website hosting provider and/or email service provider solely for the purpose of delivering your message to us. These providers act as data processors under our instruction and are contractually bound to protect your data.
We do not use any other third-party services that collect or process your personal data.
6. Cookies
Our Site uses cookies — small text files stored on your device — to enable certain functions and to collect analytics data.
Cookies we use:
| Cookie Type | Purpose | Examples |
|---|---|---|
| Strictly necessary | Site functionality | Session, security |
| Analytics | Usage statistics | Google Analytics (_ga, _gid) |
Your choices: You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site. You may also opt out of Google Analytics specifically by installing the Google Analytics Opt-out Browser Add-on.
For EU/EEA visitors, non-essential cookies (including analytics cookies) will only be set with your consent.
7. Data Retention
- Contact form data — We retain your name, email address, and message for as long as necessary to respond to your inquiry and for a reasonable period thereafter (typically up to 2 years), unless a longer retention period is required or permitted by law.
- Analytics data — Google Analytics data is retained according to our Google Analytics account settings (default: 14 months). We periodically review this setting.
When personal data is no longer needed, we delete or anonymize it.
8. Your Rights
If you are located in the EU/EEA (GDPR rights):
You have the right to:
- Access — Request a copy of the personal data we hold about you.
- Rectification — Request correction of inaccurate or incomplete data.
- Erasure — Request deletion of your personal data (“right to be forgotten”), subject to certain conditions.
- Restriction — Request that we restrict the processing of your data in certain circumstances.
- Data portability — Request a copy of your data in a structured, machine-readable format.
- Object — Object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw consent — Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
- Lodge a complaint — File a complaint with your local supervisory authority. A list of EU data protection authorities is available at edpb.europa.eu.
If you are a California resident (CCPA/CPRA rights):
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:
- Know — Request disclosure of the categories and specific pieces of personal information we have collected about you.
- Delete — Request deletion of your personal information, subject to certain exceptions.
- Correct — Request correction of inaccurate personal information we maintain about you.
- Opt out of sale or sharing — We do not sell or share personal information for cross-context behavioral advertising. No opt-out is required, but you may contact us to confirm.
- Non-discrimination — We will not discriminate against you for exercising your privacy rights.
How to exercise your rights:
To exercise any of the above rights, please contact us using the details in Section 10. We will respond within the timeframe required by applicable law (30 days under GDPR; 45 days under CCPA, with a possible extension of an additional 45 days where necessary). We may need to verify your identity before processing your request.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include secure HTTPS transmission and access controls on systems that store your data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
10. Contact Us
Exintel is the data controller responsible for your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Exintel Website: exintel.ai Email: [insert contact email]
For GDPR-related inquiries from EU/EEA residents, we will endeavor to respond within 30 days of receipt.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.
Continued use of the Site after any changes constitutes your acceptance of the updated policy.